Часто задаваемые вопросы

HOW CAN I PAY ONLINE?

Payment methods:

Credit card VISA / MasterCard / MIR;

HOW TO PROCEED A RETURN TO ANOTHER COUNTRY?

Due to the geopolitical situation, Ushatava cannot guarantee that customers outside the Russian Federation will meet the delivery on time. It is temporarily impossible to return purchasing goods by persons outside the Russian Federation, please take this into account.

The order is placed on ushatava.com and paid by VISA / MasterCard.

Delivery service: DHL.

Delivery time: 2-10 business days, excluding the day of shipment, weekends and holidays.

Shipping: If your order doesn't exceed 100 euros / dollars, then delivery will cost 20 euros / dollars. If the order is more than 100 euros / dollars, then the delivery will be free.

Delivery: 2-7 business days, excluding the day of departure (depending on the region), weekends and holidays.

Delivery interval: 9 a.m.-6 p.m. (Mon-Fri).

Important! Ushatava takes over all the customs duties and taxes for client’s comfort.